FAQ

1. Payment Methods Accepted

There are three ways in which you can pay for your cosmetics-mac.com orders:

• PayPal
• Western Union
• Wire Transfer

For small amount requests, we recomand you to use Paypalto disburse your order. For large amount orders, we accept your payment transferred through Western Union. And this policy Should be more favourable depending on the accumulative total of your expenditure on our website.

2. Does Cosmetics-mac.com Has MOQ?

Cosmetics-mac.com has no minimum order quantity, and we can ship single item samples or large orders worldwide.

3. Is It Safe To Shop At Cosmetics-mac.com?

At Cosmetics-mac.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our privacy notice.

4. Can An Order Be Made Without Using The Website?

We prefer our customers to order through our website. You can place orders directly for the products you like. However, if you want to order in other ways, or have questions about ordering, please contact our customer service representatives by live chat or Email: cosmetics--mac@hotmail.com

5. What If I Am Making A Large / Bulk Order?

We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully. For large volume order quotation,our VIP Customer Manager wish to serve you:
MSN: cosmetics--mac@hotmail.com
Email: cosmetics--mac@hotmail.com

6. How to Ship?

We ship the goods through EMS,UPS,DHL,TNT,FEDEX by air express.

7. What about the tracking Numbers?

The tracking numbers will be sent to you in your email after the goods be shipped.After one day,you can check it on line.

8. How long is the Shipping ?

Our shipping time is 3-6 days.